Refund policy

RETURNS POLICY:

Thank you for choosing to shop with us. At rehabrepublic.co, we are dedicated to providing you with a seamless and satisfying shopping experience. We take great pride in offering a 100% customer satisfaction guarantee because your happiness and confidence in our products are our top priorities. We understand that there may be occasions when you may need to return a product. Please carefully read our Return policy outlined below.

Eligibility for Returns and Refunds: To be eligible for a return and refund, the following conditions must be met:

  • The request for a return and refund must be made within 30 days from the date of purchase.
  • The product must be undamaged, and in its original packaging.
  • The product must be accompanied by the original receipt or proof of purchase.

Return Process: To initiate a return, please follow these steps:

  • Contact our customer support team within 30 days of your purchase to request a return. You can reach us at sales@rehabrepublic.co. 
  • Provide the following details: your order number, and the reason for the return.
  • Our customer support team will review your request and provide you with further instructions, including the return shipping address.

Return Shipping Costs: Please note that the customer will be responsible for the return shipping costs, except in cases where the product received is defective, damaged, or the result of an error on our part.

Refund Process: Once your returned product is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

  • If your refund is approved, it will be processed to your original payment method.
  • Please note that it may take an additional 7 days for your refund to appear in your account once processed.

Contact Us: If you have any further questions or require assistance regarding our Return and Refund Policy, please contact our customer support team at sales@rehabrepublic.co or call us at 5164057604. We are available to assist you and address any concerns you may have.